Ray Proctor,B. A., CIP,

Ray is the principal of Pinnacle Adjusters Group. His insurance career started in 1989 as a producer with an Independent Insurance Broker. In 1993 he moved into claims handling and developed his knowledge in Personal and Commercial Automobile, Property and Casualty claims with some of the country’s largest insurers.

Ray has extensive experience in Accident Benefits and has seen many cases through Arbitration and Litigation having spent a number of years handling nothing but Alternative Dispute Resolution files. In addition, Ray handles Automobile Bodily Injury, Commercial General Liability and Commercial Property claims.

Ray’s experience has seen him in the role of Litigation Unit Manager, Regional Manager – All Lines and Director of Operations – Claims. He transitioned to the Independent Adjusting industry in 2010. After opening his own firm in 2011, Ray amalgamated with Pinnacle Adjusters Group in 2013.

Ray has been recognized on various occasions for his ability to detect fraud that has led to multiple convictions. He has developed and implemented training on topics from statement taking, priority investigation to data management. Ray is a published author within and outside of the industry.

Ray holds a degree in Economics and Philosophy, has successfully completed his CIP designation and has a certificate in ADR from Stitt Feld Handy Group. He is licensed in all lines. He is a Director of the OIAA Kawartha/Durham Chapter and is the Chapter Delegate for the Provincial OIAA Executive.

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